How we use your information

We will always keep your personal information safe and secure. So that you’re informed this privacy notice tells you why collects and uses your personal information.

It applies to information we obtain from; is owned and operated by Media Pass Digital Ltd, who is the data holder, or controller, of any personal information provided to (ICO registered data controller ZA473587).

If you’ve any questions about how we use your personal information and protect your privacy you can contact us at

Visitors to our website


When someone visits we use site analytic tools provided by companies such as Google, to collect standard internet log information and details of visitor behaviour patterns that are collected through ‘cookies’. We do this to find out things such as the number of visitors to the site and its various pages, browsing habits, where you visited before you reached our website and the frequency that people return to the site. We also use other third-party advertiser pixels, which are common across most digital advertising platforms. These advertising tools consist of cookies that are placed onto our website to track visitors and help us measure the effectiveness of online advertising campaigns, and may be used for personalised or non-personalised advertising purposes.

This information is only processed in a way which does not identify anyone at an individual level. We do not make, and do not allow Google or any online advertisers to make, any attempt to analyse this data at a personal level. The information we gather from cookies will be stored and used for statistical purposes to help us make informed decisions about how to improve our online advertising and website content or functioning for returning and future visitors.

Please see the detailed Use of cookies section below for a full list of cookies in use on this website and how you can control them.

Customers who use our services

Why we collect your personal information

We use your information quite simply at your request to deal with your enquiry and to provide you with a quotation. If you provide personal information about someone else, for example if an enquiry is made for yourself and a partner, you must do so with the permission of the other person. The personal information about the other person will be used in the ways as described in this privacy notice.

You don’t have to give us any of your personal information, but if we are collecting your data to fulfil our contract with you and it’s necessary to enter into a contract, we will be unable to provide our services if you choose not to provide your information.

Please note: If you decide to progress with an application for insurance through a relevant and associated third party, the information you have provided to us, together with any further information requested by them and supplied by you, will be held by them for the purposes set out in their privacy notice.

Sharing your information

We will not share, sell, loan or lease your personal information to any other third party except those relevant, or needed, to provide the products or services you have requested – your information is passed securely to the following categories of companies:

We do not routinely transfer personal information outside of the European Economic Area (EEA). However, a product or service may be administered from a country outside Europe. If this is the case, we put a contract in place to ensure that your information is adequately protected, secure and any transfer of personal information outside of the EEA will comply with local data protection regulation.

Keeping your information

We’ll hold on to your information for at least as long as is needed to be able to provide our services to you. After this point we review the data that we hold to decide whether we need to keep hold of your information any longer, for example to deal with a complaint or for any legal reasons that may arise from a complaint being made.

We may also hold your information for administrative, management forecasting and planning and statistical purposes, in which case, we will limit what we keep where possible to minimise risk and safeguard personal information.

Your rights

You have a lot of rights relating to your personal information:

Use of cookies

We use cookies when you visit our site. Cookies can be temporary or permanent. Temporary cookies are deleted as soon as you close your browser or mobile application – these are known as session cookies. Others, known as persistent cookies, are stored more permanently on your computer or device either until you delete them, or they expire.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to delete specific cookies and change your cookie settings. Further information about cookies can be found at Please note that by deleting or disabling future cookies, your website experience may be affected, and you might not be able to take advantage of certain functions of our site. Please see details below of third party cookies set on this site as well as links to the respective third parties’ privacy policies.

Organisation : Bing Ads

Cookies: _uetsid, _uetvid

Purpose: Bing Ads sets this cookie to engage with a user that has previously visited the website.

Type: Performance

Third Party Privacy Policy: For more information please see:

Organisation : Microsoft/Bing

Cookies: MUID

Purpose: Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.

Type: Advertisement

Third Party Privacy Policy: For more information please see:

Organisation : Google

Cookies: _ga

Purpose: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Type: Analytics

Third Party Privacy Policy: For more information please see: and to opt out:

Organisation : Google

Cookies: _gid

Purpose: Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Type: Analytics

Third Party Privacy Policy: For more information please see: and to opt out:

Organisation : Google

Cookies: _gat_gtag_UA_*

Purpose: Google Analytics sets this cookie to store a unique user ID.

Type: Analytics

Third Party Privacy Policy: For more information please see: and to opt out:

Organisation : Hotjar

Cookies: hjSessionUser_1586741, _hjFirstSeen, _hjIncludedInSessionSample_1586741, _hjSession_1586741, _hjIncludedInPageviewSample, _hjAbsoluteSessionInProgress

Purpose: Hotjar sets these cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user, whether a user is included in the data sampling defined by the site’s pageview limit, to detect the first pageview session of a user. This is a True/False flag set by the cookie.

Type: Analytics

Third Party Privacy Policy: For more information please see


How to contact us

We always have our customers best interests at heart and we want to hear from you, especially if:

You can contact our Data Protection Officer by emailing

Or if you’d like to, you can write to us at:

Data Protection Officer

PO Box 285




We keep our privacy notice under regular review. Any future updates to this privacy notice will be found on this page.